Communication can be thought of as unstructured interchange of information. Common communication types includes: discussion, action request, meeting announcement and reference documental, and are used to signal the intent and type of communication.
Conferencing refers to interactive work toward a shared goal. Brainstorming or voting are examples of this. Conferencing’s advantage over e-mail is that it allows many people to become involved, while e-mail is usually restricted to a small number of people.
Computer based conferencing is an increasingly popular business applications it enables the distributed or virtual business to operate when decision makers are geographically separated.
Co-ordination refers to complex interdependent work toward a shared goal. Coordination can be classified in two major categories: impersonal coordination and coordination by feedback.
Categories of Groupware
