Most E-commerce applications are event-driven systems that respond to a multitude of events – from new customer’s first website access, to payment and delivery process, and to innumerable customer relationship and supply chain management activities.
Event notification software works with workflow management software to monitor all e-commerce processes and record all relevant events, including unexpected changes or problem situation.
It lets the user generate e-mail notifications and/or custom scripts in response to an alarm being generated.
Event notification is enabled by creating event notifications rules, which specify the criteria for when an event notification should take place and the actions associated with the event notifications.
The goal of an event notification service system is to distribute information to interested parties in a scalable and efficient way.
It involves a set of event producers and a set of consumers; provides a delivery mechanism so that events generated at producers can flow to consumers whose need the events.
That is why event notification processes play an important role in E-commerce systems, since customers, suppliers, employees, and other stakeholders must be notified of all events that might affect their status in a transaction.
Event Notification service can carry out a selection process to determine which of the published notification is of interest to which if its clients, routing and delivering notifications only to those clients that are interested.
Event Notification