What is e-government? Electronic government is the process of transformation of the relationships of government with its constituents - the citizen, the business and between its own organs, through the use of the tool of Information nd Communications Technology (ICT).
The aim is to bring about enhanced access, transparency, accountability and efficiency in the delivery of government information and services.
The benefits of e-government usually include improved: quality of citizen services, internal efficiencies, law enforcement, education and information, promotion and outreach activities, safety and security, health care services and management, and involvement of citizens in the democratic process.
Theoretically, e-government can result in significant cost reduction. This premise rests on the belief that the automation of processes reduces manpower costs, besides costs of accounting, compilations, reporting and review.
Product procurement and delivery, key elements in the supply chain, can be seamlessly integrated into e-government platform. Many believe that e-government can provide seamless services to draw agencies together, leading to more citizen- centric services.
It also increases trust in government.
The benefits of E-Government
