To obtain the required levels of effectiveness and efficiency, well-structured automated business process support is required.
Many of the business processes in E-commerce applications can be managed and partially automated with the help of workflow management software.
Such E-business workflow systems help employee electronically collaborate to accomplish structured work task within knowledge-based business processes.
Workflow is about a process that must be followed from start to finish in carrying out an operation such as making a purchase.
The steps include initiating the agreement, transferring funds and sending the goods to the consumer.
The workflow models indicates the business rules, authorization, routing alternatives, databases and sequence of processes for e-commence process.
The workflow models express the predefined sets of business rules, roles of stakeholders, authorization requirements, routing alternatives, database used, and sequence of tasks required for E-commerce process.
Thus, workflow system ensures sequential transaction, decision, work activities proper data, document for a particular customer.
Workflow management in E-business
